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General questions

Find out how to get started with Sketch, and system requirements, create a trial or switch to a subscription from a Legacy Mac-only license.
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Manage your account

Get help for everyday tasks like user management, account access, invitations, or updating your account email.
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Billing and Plans

Learn about billing cycles, payment methods, invoice location, and what our Business Plan can offer your team.
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Troubleshooting

Step-by-step guides for solving common documents, libraries, components, or troubleshooting issues on the Mac and Web apps.
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Sketch Features

Frequently asked questions about how Sketch works on your mac, your browser, or on your iPhone.
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Education Plan

We’re committed to helping students, teachers, and Academic Institutions with a Free version of Sketch.
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Data and Security

You can find information on our Terms of Service, policies, and how we handle data and security in Sketch.
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Legacy Licenses

If you're still using a Legacy Mac-only License account, get help with managing your license and more.
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Partners

Coming soon…. The Sketch Partner program will allow our customers to purchase and renew Sketch via an official Sketch Partner.
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